Privacy Policy

PRIVACY POLICY

1. Introduction

Estrategia Economica y de Negocios ESEN, S.C., Bremass Consulting S. de R.L. de C.V. and/or Sustergia ("we", "our company") are committed to protecting the privacy and security of our clients', partners', and website visitors' personal information. This Privacy Policy describes how we collect, use, and protect your personal information in compliance with applicable regulations, including Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP). 
 
For the purposes of the Federal Law on the Protection of Personal Data and other applicable legislation, you acknowledge that (a) this Privacy Policy has been made available to you by Sustergia, (b) you have read, understood, and agreed to the terms outlined in this Privacy Policy, and therefore, you give your consent for the processing of your personal data. If the collected data includes sensitive information and electronic means are used to obtain consent, appropriate actions will be taken to constitute the express consent of the data owner.

 

2. Information We Collect
We may collect the following types of information:

  • Personal Data: Name, email address, phone number, company, and job title.
  • Browsing Data: IP address, browser type, visited pages, and access times.
  • Voluntarily Provided Data: Information you provide through forms, surveys, or communications.

 

3. Use of Information
We use the collected information to:

  • Provide and improve our consulting services.
  • Personalize the user experience on our website.
  • Send relevant communications about our services, events, and updates.
  • Comply with legal and regulatory requirements.
We do not transfer your data to third parties outside of Sustergia’s business relationships or to those not directly involved in processing the data. 

 

4. Data Disclosure
We do not sell or share your personal information with third parties, except in the following cases:

  • Service providers that help us operate our business under confidentiality agreements.
  • Compliance with legal or regulatory obligations.
  • Data transfers to third parties within or outside of Mexico, ensuring that recipients meet adequate data protection levels as required by the LFPDPPP.

 

5. Information Security
We implement technical and organizational measures to protect your information from unauthorized access, loss, or alteration. Our private servers comply with the required security standards to safeguard your personal data.

 

6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes stated in this Privacy Policy unless a longer retention period is required or permitted by legal, contractual, or regulatory reasons. Once the information is no longer needed, it will be securely deleted.

 

7. User Rights
In accordance with data protection laws, including Mexico’s LFPDPPP, you have the right to:

  • Access, rectify, or delete your personal data.
  • Object to the processing of your information.
  • Request data portability.
  • Withdraw your consent at any time.
  • Exercise ARCO rights (Access, Rectification, Cancellation, and Opposition) as established by the LFPDPPP.

To exercise these rights, you may contact us at info@sustergia.com

 

8. Use of Cookies
We use cookies and similar technologies to enhance the user experience. You can manage your cookie preferences in your browser settings.

 

9. Changes to the Privacy Policy
We reserve the right to modify this policy at any time. The updated version will be published on our website.

 

10. Contact
If you have any questions regarding our privacy policy, you may contact us at info@sustergia.com